Business Best Practices

Customer (Dis)Service

Customer (Dis)Service
My fellow associates and I began writing a weekly blog over one year ago which we publish regularly each Wednesday. Blog topics fall into one of four categories: Business Best Practices, General Economic Conditions, PE News, and MCM News. Four of us blog (we excused Kevin, our CFO because he actually has real work to do) and thus "my turn"… read more →

Group Health Insurance Costs – Controllable or Uncontrollable?

Group Health Insurance Costs – Controllable or Uncontrollable?
Every year organizations are faced with finding ways to reduce expenses and challenged with increasing productivity. This challenge is even more pronounced during difficult economic times. Some costs are easily controlled while others are much more challenging. What about group health insurance costs, can these costs be controlled by executives? Group health insurance expenses have been on the rise in… read more →

Rising After You Fall

Rising After You Fall
"The greatest accomplishment is not in never falling, but in rising again after you fall." ~ Vince Lombardi ~ As a microcap LBO fund with a twenty year investment history we have had our fair share of great deals, good deals, average deals, and then those where selective amnesia comes in handy. In an industry where wipe-outs happen, we have… read more →
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